OPERATIONAL CONTROL

STOP LOSING CUSTOMERS TO "WHERE'S MY GUN?" FRUSTRATION

FastBound keeps you compliant. wheresmygun.app keeps you operational and defensible. Job management, customer visibility, and documented records that protect your shop.

No credit card required
Setup in 10 mins
ORDER #WMG-2847
Glock 19 Cerakote
READY FOR PICKUP
Completed
Today, 2:30 PM
Cerakote Work
Disassembly
Day 3
Received
Day 1
NOTIFICATION SENT
"Your Glock 19 is Ready for Pickup. Click to view photos."
NEW FEATURE

DOCUMENT YOUR WORK

Create defensible records of every service. Recorded video documentation protects you in disputes and gives customers peace of mind. The FFLGuard-style protection your shop needs.

Dispute protection with timestamped video records
Auto-recorded sessions create defensible documentation
Private viewing—only you and the firearm owner
One-tap recording from your phone or tablet
+$49/mo add-on
Live Workbench Stream
LIVE
3 watching
Smith's Custom Gunworksđź”´ 12:35
PRIVATE CHAT
Mike_R2m

you know what, go ahead and do the Geissele trigger we talked about

gunsmith liked this
Embed on your website
<iframe src="wheresmygun.app/live/smiths-custom">
PROTECT YOUR SHOP

WHY DOCUMENTATION MATTERS

Logs, messages, and video become defensible records—not just features. The shops that document their work are the ones that win disputes and build lasting trust.

DISPUTE PROTECTION

Timestamped video records prove exactly what work was done and when. When a customer disputes a charge or claims damage, you have the evidence.

DEFENSIBLE RECORDS

Every message, status update, and video is logged and timestamped. Attorney-ready documentation that turns features into legal protection.

AUTOMATIC RECORDING

Every session is automatically recorded and stored. Customers can review the work anytime, and you maintain a complete service history.

PRIVATE & SECURE

Only you and the firearm owner can access their documentation. No public broadcasts—just secure, private records for each customer.

SOUND FAMILIAR?

The average gunsmith spends 5-10 hours per week on status update calls. That's $15,000+ in lost productivity annually.

THE PHONE PROBLEM

"Every phone call takes me away from the shop floor. I'm spending 2 hours a day just telling people their status."

Constant interruptions break your flow and extend lead times, creating a vicious cycle.

THE EMAIL AVALANCHE

"I've got 50 unread emails asking 'any update on my build?' And I'm losing track of who I've responded to."

With 30-50 active jobs, manual tracking is impossible. Customers slip through the cracks.

THE REVIEW KILLER

"I do great work but my reviews mention 'hard to reach' and 'poor communication.' It's killing my reputation."

73% of negative gunsmith reviews cite communication issues—not quality of work.

BUILT FOR THE INDUSTRY

ENGINEERED FOR YOUR WORKFLOW

Whether you're coating, building, or customizing—if customers are waiting weeks or months, they need visibility.

Cerakote

CERAKOTE SHOPS

Handle 100+ jobs per month without drowning in status calls. Automated updates for intake, disassembly, blasting, coating, and curing.

HIGH VOLUME2-8 WEEK TURNAROUND
AK Build

AK BUILDERS

Reduce anxiety on $1,500+ builds with photo updates. Keep customers engaged during 6-18 month wait times without lifting a finger.

HIGH VALUELONG LEAD TIME
Precision Rifle

PRECISION RIFLES

Keep customers informed during 8-13 month builds. Show off your blueprinting and chambering work with high-res photo uploads.

EXTREME PRECISIONHIGH ANXIETY
Pistol Customization

PISTOL CUSTOMIZATION

Scale your slide milling operation without scaling your phone time. Perfect for rapid-turnaround modifications and optic cuts.

RAPID TURNAROUNDHIGH VOLUME

GET STARTED IN MINUTES

Simple setup, no IT department needed.

01

CREATE ACCOUNT

Sign up and tell us about your shop. Select the services you offer and customize your workflow stages.

02

ADD YOUR JOBS

Create work orders for your customers. Each job gets a unique tracking link you can share instantly with your customers.

03

UPDATE STATUS

Move jobs through your workflow stages. Add photos and notes. Customers can check their status anytime.

FREQUENTLY ASKED QUESTIONS

How long does setup take?
Will my customers actually use this?
Does this replace FastBound?
What about ATF compliance?
Can I try it before committing?
How does service documentation work?
What are the work order limits?

READY TO STOP PLAYING PHONE TAG?

Join 50+ gunsmiths who've reclaimed their shop time. Start your free trial today.

No credit card required • Cancel anytime